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Subscribed twice with the same email

New Here ,
Aug 02, 2022 Aug 02, 2022

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Hello, 

 

I just bought a MacBook Air and on my phone I have Lightroom. All my albums and previous photos are on my phone, when I log onto my MacBook Lightroom it says I already have an exsisting subscription. I believe I have subscribed twice with the same email. I have NO CLUE how to fix it. Please assist. 

Dakotah 

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iOS: iPhone , macOS

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Adobe Employee ,
Aug 02, 2022 Aug 02, 2022

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Hi @Dakotah254921862rnd 

The server let me know you have a couple different accounts subscribed, based on different email addresses.  I will send you a direct message to share account details more privately.

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