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Suscripción

New Here ,
Aug 01, 2022 Aug 01, 2022

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Tengo problemas para activar mi suscripción, el día de ayer domingo 31 de julio de 2022 me suscribí al Plan Mensual, y desde ayer y hasta el día de hoy sigue "preparando la suscripción".
no he podido acceder a mi Backup, solo se queda procesando.

Tengo acceso a las funciones premium, pero no al respaldo previo de imagene que ya tenía en una suscripción anterior.

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iOS: iPhone

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Adobe Employee ,
Aug 01, 2022 Aug 01, 2022

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Apologies - there we are experiencing a problem in some cases where the subscription status is not being updated.  I have fixed your account, please retry and let us know if you have further problems.

 

-Peter

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