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Sync is a mess - Desktop and iOS

New Here ,
Aug 09, 2021 Aug 09, 2021

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Hi there!

 

My sync feature is a mess.

 

I have a total of 240 images on the catalog (desktop) and the sync is stucked trying to sync 572 images for days. On the other hand in the iOS App I have 506 images and it says 'synced and Backed Up'. I have tried re-instaling the app and everything stays the same.

On the desktop I tried selecting the images syncing and changing a setting (as instructed in some other users thread) but nothing happens.

I appreciate your help/suggestions.

Thank you so much.

Marco

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iOS: iPhone, macOS

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