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Sync never seems to finish?

Community Beginner ,
Sep 07, 2023 Sep 07, 2023

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I think I may have a bug with the sync in Lightroom not finishing. For the past 6-7 months it's been trying to sync 2 items, which for the life of me I don't know which ones they are, or I'd delete them. I'm not sure what the problem is. No, I have not deleted my entire library and reinstalled it. I kind of need that stuff.

 

Anyone else have this bug? It just hangs there. 

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correct answers 1 Correct answer

Adobe Employee , Sep 08, 2023 Sep 08, 2023

Thanks for the screenshot. 

 

If you log in at lightroom.adobe.com, do you see a Sync Errors collection, as shown in this image?

 

LightroomWebSyncIssues.png

 

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Adobe Employee ,
Sep 08, 2023 Sep 08, 2023

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Looking at the graphic attached in your post, what happens when you click [View]?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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Thank you for your response. Attaching screenshot.

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Adobe Employee ,
Sep 08, 2023 Sep 08, 2023

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Thanks for the screenshot. 

 

If you log in at lightroom.adobe.com, do you see a Sync Errors collection, as shown in this image?

 

LightroomWebSyncIssues.png

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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This was it! I had never even looked at the web version. There were 251 items in there which I deleted, and everything is synced up perfectly now.

 

Thanks so much!

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