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Sync won’t complete for Lightroom mobile

New Here ,
Jan 06, 2022 Jan 06, 2022

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Sync will not complete from my mobile phone Lightroom app. I've synced no problem many times before. I have no problem on the computer. One file from my phone just won't upload. I tried deleting it, duplicating it, and re-uploading. Same problem. I updated the app. I'm not willing to delete everything for one file. I have a very large number of files on CC. I'm extremely disappointed that as a customer paying the ridiculously steep price for the Adobe suite that they don't offer support and I'm forced to post this here. 

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iOS: iPhone

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Adobe Employee ,
Jan 07, 2022 Jan 07, 2022

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Hi there,

Sorry to hear that. Have you tried editing the file a little bit on the mobile and see if it syncs?

Regards,
Sahil

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