Hi @gary29056873ij7q. We care & I'll help you figure this out. I've checked the account you've used to log in to Community. You have an active subscription and no active support cases at the moment.
The title of your thread suggested you need help with Syncing Lightroom mobile to Desktop & Lightroom Classic.
Once you install Lightroom Desktop & sign in with the same account you've used on Lightroom Mobile, it should start syncing without extra effort.
For Lightroom Classic, sign in with the same email account & you need to enable syncing manually from within the app.
Lightroom Desktop & Lightroom Classic will sync the data to & from Lightroom Web. Please log on to Lightroom Web (https://lightroom.adobe.com) to check what has synced to the cloud from Lightroom Mobile.
To learn more about sync the sync ecosystem, check this page; it answers a lot of questions: https://helpx.adobe.com/lightroom-classic/kb/sync-faq.html
If you'd still like to reach out to us via call or chat, try these options:
Chat: https://helpx.adobe.com/contact.html# - You should see a bubble in the right corner of this page. Ask for 'Agent' to get past the initial assistance bot.
Call: https://helpx.adobe.com/contact/phone.html
Let me know if this helps. Thanks!
Sameer K
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