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Hellow, I have an Acer Tablet that I use Lightroom on. I also use it on an android phone and a desktop PC. Currently, the phone and desktop are always perfectly synced. However, the tablet seems to only partially sync.
For example; Last night I deleted a bunch of photos and an album and moved some photos from one album to another on my phone. I can see these changes on the desktop and everything says its synced. When I go to my tablet this morning, the deleted pictures and album are still there. The photos I moved are both in their original album and in the new album I created for them. This has happened a few times now and seems to only be the tablet.
The only way I have been able to get it to sync correct when this happens is to uninstall and reinstall the app on my tablet, but that is starting to get very annoying lol. Any help or advice would be greatly appreciated.
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Hi there,
We are sorry about the syncing issue that you see on your Acer Tablet.
Would you mind sharing the tablet's operating system and its the version? Have you tried re-login into the application? Are you using the same network connection for all the devices?
Please make some small edits/changes on your files in Lightroom on your tablet and check if the same gets updated on the other synced devices or not.
We're here to help, just need some nfo.
Regards,
Ranjisha
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