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Hey, @yves-b. Welcome to the Lightroom Classic Community. I'll help you figure this out.
Here are a few other things you can check:
1 - Do you also use the Canon EOS utility on the laptop? The EOS utility has the option to allow saving on the camera and the drive, which could interfere with Lightroom.
2 - If there is a storage card inside the camera, as a test, remove it & restart the camera while it is connected to your laptop & wait for Lightroom Classic to detect it again.
3 - Restart the camera while it is connected to the computer.
Let me know how it goes from here,
Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)
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