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The white balance button closes the lightroom program

Community Beginner ,
Jun 09, 2024 Jun 09, 2024

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Hello!! In recent days I made a query here

I have Lightroom Version 7.2 installed on my MacOs Sonoma 14.5 computer. 
Every time I touch the white balance button, the program closes. I can't work the photos well. 

They recommended that I install version 7.3 but when I try to do so, it won't let me. 
How can I solve this problem? 
Thank you
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