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The written of money

New Here ,
Dec 13, 2022 Dec 13, 2022

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Today the app has written money (7790 tenge). But I use moths subscription for 790 tenge. I hope you’ll solve this problem

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iOS: iPhone

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Adobe Employee ,
Jan 25, 2023 Jan 25, 2023

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Hello 

It seems like you subscribed to the annual plan when you wanted to subscribe to the monthly plan instead.  

Your issue can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact.html. Click on the live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chat bot.

Ask Support if they can cancel and refund your current annual subscription.  

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