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Hi,
We're sorry about the trouble with Lightroom mobile. Would you mind sharing the version of Lightroom mobile you're using along with the make/model number of the mobile device you're using & the Android version you're running on it?
If you can using a Samsung device, you can check out the conversation here: https://feedback.photoshop.com/conversations/lightroom-mobile/lightroom-mobile-cannot-preview-images...
Regards,
Nikunj