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transferring photos from expired student account to a new one

New Here ,
Sep 01, 2022 Sep 01, 2022

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hi there, 

i had a student account that just expired and i can't log in anymore so i lost everything in lightroom from the edited photos to albums and presets, is there any chance that i can get them transferred to my new account? 

thanks

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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This is a tough one. The only help you can get for it is by contacting the IT dept of your school and if that goes nowhere then try talking to Adobe support. Having said that, did you not sync the assets to your computer, ideally you should have a local copy of it on your computer

-Manan

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New Here ,
Sep 02, 2022 Sep 02, 2022

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Hey I have the same problem! Were you able to get your photos and presets back? 

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