unable to access my subscription

New Here ,
Dec 15, 2020 Dec 15, 2020

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i have taken lightroom subscripton from ios device and now in my macbook, im unable to use my subscrption. it tells to renew my subscription. whereas i renewed my subscription hours ago, after renewing the subscription it worked in ios device, but later on in macbook the subcription was not renewed

 

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Adobe Employee ,
Dec 16, 2020 Dec 16, 2020

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The lr  subscription  which you have purchased on iOS is only accessible on your mobile devices +LrWeb.

For Lr on your MacBook you need a different type of subscription which normally includes Lr on your mobile device. But to get this working I would  suggest to cancel the iOS subscription and only apply via your dektop machine.

Hope this helps. - Guido/ Lr Mobile QE

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