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Unable to add Pixgrade in Lightroom Mobile (iOS)

New Here ,
Jun 22, 2022 Jun 22, 2022

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I bought pixgrade for the second time. I couldn't manage to upload it on Lightroom. The first time I did it was easy, and now that I want to add another pixgrade it seems impossible to get it done

 

How do I get help?

 

 

 

 

 

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Adobe Employee ,
Jun 22, 2022 Jun 22, 2022

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Hi there,

 

Thanks for reaching out. We're sorry about the trouble with Lightroom Mobile.

Which version of Lightroom Mobile and iOS are you having? What happens when you try to add them? Do you see any error messages? What is the file format? 

 

Please check these steps mentioned in the article and try if you can add Pixgrade to Lightroom Mobile or not: https://helpx.adobe.com/lightroom-cc/kb/faq-install-presets-profiles.html.

 

Let us know how it goes.

 

Thanks,

Ranjisha

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