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Unable to complete purchase

New Here ,
Jul 08, 2020 Jul 08, 2020

Hello,

I have purchased the 7 days of trial with renewal on iPad but it is stuck on the loading screen. If I press the renew button it says Unable to complete purchase. What should I do?

 

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Adobe Employee ,
Jul 13, 2020 Jul 13, 2020
LATEST

Do you still have trouble to access your subscription? I can see a valid subscription applied to the adobe-id you are using for this forum. - Guido/ lr Mobile QE

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