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unable to import photos to lightroom

New Here ,
Mar 19, 2022 Mar 19, 2022

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need help. ive been trying to import photos from my computer to lightroom, but when i select add photos a message comes up saying " unable to copy photo". although when i restart the app it allows me to upload 7 photos at a time and then give me the message again but with 7 less photos to upload.

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Community Expert ,
Mar 20, 2022 Mar 20, 2022

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Is your system disk close to full by any chance? Make sure you have at least 25% of free space on your startup disk

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New Here ,
Mar 20, 2022 Mar 20, 2022

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I'll try to delete some things or my laptop and see if that helps. 

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New Here ,
Mar 21, 2022 Mar 21, 2022

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Nope. Pictures only import 10 (at most) at a time . I have to keep restarting the app in order to upload all of my pictures.

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Adobe Employee ,
Mar 21, 2022 Mar 21, 2022

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Does this issue look the same? https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-bugs/p-ms-app-store-version-message-s... 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Mar 21, 2022 Mar 21, 2022

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Yes. But all my files are raw format and I've been using creative cloud desktop app. 

 

I will say this was happening around Christmas too, but when I updated the "camera raw"  app it fixed it the importing error . But now its happening again . 

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