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Unable to select masks (sky, subject and the new background) in Lightroom version 6

New Here ,
Oct 21, 2022 Oct 21, 2022

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Since installing the new Lightroom version 3 days ago I'm having multiple issues with the app. I am unable to select masks (sky, subject and the new background). I have unistalled the app and reinstalled it twice and having the same problems. 

 

 

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Adobe Employee ,
Oct 21, 2022 Oct 21, 2022

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Hi there,

 

Thanks for reaching out.

Could you please share the system info of Lightroom (Help > About Lightroom> Copy-paste the details) and the version of Windows on your computer? What type of file are you working with? What happens when you try to use the features? Do you see any error messages? 

Can you please disable the graphics processor? Go to Edit > Preferences > Performance. From the Use Graphics Processor drop-down menu, select Off. Quit and relaunch Lightroom.

 

Let us know how it goes.

 

Thanks,

Ranjisha

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New Here ,
Nov 30, 2022 Nov 30, 2022

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sky background 

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