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Unable to Update Lightroom Profile

Community Beginner ,
Jul 18, 2023 Jul 18, 2023

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I want to update my Lightroom profile with my picture and social media links, but

  1.  My social media handles won't save (after I hit "save" and refresh the screen, they don't appear)
  2. I'm unable to change my profile picture (there's no option to change it and nothing happens when I click the default blue pic in the screenshot attached)

 

I am using Adobe Lightroom 6.4 for Mac but when I click "Edit Profile," I am redirected to the web version. Any help/insight here is very much appreciated!

 

[Moved to the Lightroom ecosystem forum]

 

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correct answers 1 Correct answer

Adobe Employee , Jul 18, 2023 Jul 18, 2023

Hey, @mkpetros. Welcome to the Lightroom Community. I'll help you set up your Lightroom Discover profile.

 

Here are two things you need to try:

  1. To update your profile photo, please go to this page: https://account.adobe.com/profile
  2. To update your Socials & other info, head on to Lightroom Web > Discover: https://lightroom.adobe.com/learn/discover
  • Go to 'Your Profile' from the right part of the screen.
  • Three dots on the right > Edit profile.

    SameerK_0-1689713972386.png
  • Add the rest of your info here.

 

Let me know how

...

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Adobe Employee ,
Jul 18, 2023 Jul 18, 2023

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Hey, @mkpetros. Welcome to the Lightroom Community. I'll help you set up your Lightroom Discover profile.

 

Here are two things you need to try:

  1. To update your profile photo, please go to this page: https://account.adobe.com/profile
  2. To update your Socials & other info, head on to Lightroom Web > Discover: https://lightroom.adobe.com/learn/discover
  • Go to 'Your Profile' from the right part of the screen.
  • Three dots on the right > Edit profile.

    SameerK_0-1689713972386.png
  • Add the rest of your info here.

 

Let me know how it goes. Thanks!
Sameer K

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Community Beginner ,
Jul 19, 2023 Jul 19, 2023

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Hi Sameer - thank you for your help! I was able to change my profile photo and the social media links were already there when I went to the second link (maybe my profile needed some time to reflect the updates).

 

I appreciate your time!

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