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Unable to upload photos on Lightroom Mobile

New Here ,
May 13, 2023 May 13, 2023

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Using Android Lightroom Mobile app on Chrome OS. Was able to install and upload photos previously, but when I opened today and created a new album, there was no "upload" or "add photos" option. When I try to drag and drop photos that are locally saved to computer it won't allow them to upload. Tried restarting but still no luck.

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Android , Chrome OS

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Adobe Employee ,
May 15, 2023 May 15, 2023

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Hi @Angela29874434mu8b 

 

Thanks for reaching out. We're here to help;

Please share a few more details:

Which version of Lightroom mobile are you using? What is the file format of the images? Are you able to add files to the old albums?

Please try using an alternate network connection.

 

Let us know if that works.

 

Best, 

Ranjisha

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