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unable to view any pictures

Teresa127
New Here ,
May 11, 2019 May 11, 2019

I am on trial for lightroom classic but i am unable to import any pictures.  something about user preference .  Can any one help .  i have been trying for days to install   thank you

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99jon
LEGEND ,
May 11, 2019 May 11, 2019
LATEST

What is the installed version number? Launch the app and from the menu go to:

Help >> About Lightroom…

Please let us know the version number shown or copy & paste it into a reply.

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