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University Adobe account terminated after graduation. Preset and photo recovery.

New Here ,
Jul 13, 2023 Jul 13, 2023

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I recently graduated and my university Adobe account was terminated, along with my presets and photos of incomplete and complete projects. I want to access that account if possible and migrate all my photos and presets to my personal, mobile account, but I am not sure how to do that. Can anyone help?

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iOS: iPhone , macOS

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Adobe Employee ,
Jul 14, 2023 Jul 14, 2023

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Please contact your University about granting access to your photos.  Here is the process that is followed, though it needs to be done prior to losing access:

 

https://helpx.adobe.com/enterprise/using/migrate-student-assets.html

 

If you can get your school to authorize release of your photos, we can recover them for you.

 

-Peter

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