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Uploading to instagram from IPhone

Community Beginner ,
Oct 29, 2023 Oct 29, 2023

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Hi

I can no longer upload to instagram from LR mobile. The app freezes completely. Help

M

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iOS: iPhone

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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

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Hello @Marq33251402y2nr 

Are you able to save to your device camera roll and upload to Instagram from there?

The reason I ask is that I am trying to understand if the problem is due to export, or due to upload troubles.  The LR Team is tracking a known export issue (thread here).  Does this seem to be the same issue you are seeing?

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Community Beginner ,
Oct 30, 2023 Oct 30, 2023

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Hi!

no I'm not able to upload an edited shot from my camera roll either. I can only upload in the instagram app itself. 

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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

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@Marq33251402y2nr 

"no I'm not able to upload an edited shot from my camera roll either."   Do you mean this is when you are using the iOS Photos app?  Or do you mean the camera roll view inside Lightroom? 

 

If you can't upload even from the iOS Photos app, then this is not a Lightroom issue.  I would recommend updating to the newest iOS version to see if that helps, and otherwise contact Instagram for help.

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Community Beginner ,
Oct 30, 2023 Oct 30, 2023

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Hi again, 

I hadn't used blur on any of the three photos I tried to upload 

Morning

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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

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Do you have Lens Blur settings on your images that are failing?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Nov 02, 2023 Nov 02, 2023

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@Marq33251402y2nr 

Can you try again?  It seems there was an issue with Instagram, and I saw a report stating Instagram fixed the issue earlier today

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Community Beginner ,
Nov 03, 2023 Nov 03, 2023

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LATEST

Preveiously synched images from LR Classic could be easily shared to IG. Now that has stopped working.

 

1. select image to share

2. click IG icon

3. LR mobile freezes

 

Please fix.

 

Thnx.

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Community Beginner ,
Nov 02, 2023 Nov 02, 2023

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Hi, unfortunately no, my screen still freezes

m

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