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videos are stuck at 0 when i export them/ they freeze, on lightroom mobile

New Here ,
Aug 18, 2023 Aug 18, 2023

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when i try to export any video regardless if its 1 or 10, they freeze, i didnt have this problem before, i reinstalled the app, i also have space on my phone

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iOS: iPhone

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Community Expert ,
Aug 18, 2023 Aug 18, 2023

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@SlinktY31740145uhfs 

 

I've moved your post from Using the Community (for questions about the forums) to Lightroom for you — and edited your post to tag it for iPhone.

 

Jane

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Community Beginner ,
Jan 05, 2024 Jan 05, 2024

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Did you get a response here?? I'm having the same issue and I have a paid subscription.

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New Here ,
Jan 05, 2024 Jan 05, 2024

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Nope, I haven't, and couldn't solve it either. I just exported on pc and it worked, I'm not sure if you can fix it.

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