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Videos - Relevant discrepancy between preview on Lightroom and the exported file

New Here ,
Jan 28, 2024 Jan 28, 2024

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Hi All, 

 

when I export my videos from Lightroom (both Mac and Iphone13), there's a relevant discrepancy between the modified video on Lightroom and the file actually exported. 

 

On top of this if i export only the "current frame" (in png) from the video the picture I get has the  right adjustments. 

 

Thank you!!

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iOS: iPhone , macOS

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New Here ,
Jan 29, 2024 Jan 29, 2024

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First contact on live chat: 2 hours keep asking the same questions and redirecting me to 3 different people. 

Call scheduled by Adobe to fix the issue: NO ONE CALLED ME!

Emails/messages to get the call: no one answered me. 

 

Embarassing. 

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