Viewing album shared by photographer who has sincd died

[alice24726576svtb]

Hi there.

I was sent the link by my wedding photographer to access my wedding day photos in his album.

Unfortunately he has died and now the link doesn't work. I obviously don't want to disturb the family but on the other hand selfishly don't want to loose my photos. 

Anyone have any ideas what to do?

Thanks in advance 

[John Waller]

These are Adobe user forums. Which Adobe app does this relate to?

[alice24726576svtb]

Sorry. 

I presume it was light room. 

[John Waller]

Your post has been moved from the Using the Community forum to the Lightroom forum.

[alice24726576svtb]

Thank you 

[Rob_Cullen]

TBMK If the family of the Photographer cancelled his Adobe Account, then the photos would have only been available for 30days after cancellation (if his account contained >2Gb of images).

You only hope may be to talk to Adobe Support in a chat and explain your situation.

! Contact Customer Care