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Watermark colors get inverted

New Here ,
Sep 21, 2023 Sep 21, 2023

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When I press on a photo to export and then select a watermark PNG. I get the to see the photo with the watermark with the right colors. Once I accept and is about to export, the photo reloads and watermark colors are inverted. I do not understand why this happens. This seems like a bug. I have attached a first image as "original watermark" which is when selecting watermark, and then "watermark inverted" once I accept and image reloads. If I end up exporting, the watermark color is finally inverted which is an undesired result.

 

Any thoughts?

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Adobe Employee ,
Sep 23, 2023 Sep 23, 2023

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Please go to Help>System Info… and provide us the exact installed version number of your software. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Sep 23, 2023 Sep 23, 2023

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Here you have. If I were to export files with the same watermark but doing it so in the Android phone using Lightroom too, color is kept as expected. This only happens in Windows as per info below.

 

Versión de Lightroom: 6.5 x64 [ 20230808-1935-ddaacdd ] (Aug 8 2023)
Versión de NGL: 1.33.0.12
Versión de WF: 5.5 1def343
Versión de VF: 1.0.135.5
Versión de HIL: 40405
Versión de CAI: adobe_c2pa/0.4.2 c2pa-rs/0.18.0

Sistema operativo: Windows 10
Versión de SO: Windows 10 Home (2009)
Arquitectura de la aplicación: x64
Arquitectura del sistema: x64
Modelo de equipo: Acer Predator G3-571 / Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
Cantidad de procesadores lógicos: 8
Velocidad del procesador: 2.8 GHz
Memoria incorporada: 32651.5 MB
Memoria real disponible para Lightroom: 32651.5 MB
Memoria real usada por Lightroom: 866.9 MB (2.6%)
Memoria virtual usada por Lightroom: 1087.6 MB
Tamaño de memoria de caché: 0.0 MB

Versión interna de Camera Raw: 15.5 [ 1595 ]
Número máximo de subprocesos que usa Camera Raw: 5
Optimización de SIMD de Raw de cámara: SSE2,AVX,AVX2
Memoria virtual de Camera Raw: 0MB / 16325MB (0%)

Pantalla: 1920x1080
Ajustes de PPP del sistema: 120 PPP
Composición de escritorio activada: Sí
Tipos de entrada: Multitoque: No, Toque integrado: No, Pluma integrada: No, Toque externo: No, Pluma externa: No, Teclado: No

Información de procesador gráfico: DirectX: NVIDIA GeForce GTX 1060 (31.0.15.3713) - 6 GB
Detalles del procesador gráfico: cargado: Sí, compatible: Sí, computar: Sí, inicializar: I4_GPU3, duro: success, blando: success, al: Sí, dl: No
Capacidad de medios del SO: true

Carpeta Aplicación: C:\Program Files\Adobe\Adobe Lightroom CC
Carpeta de ajustes: C:\Users\capag\AppData\Roaming\Adobe\Lightroom CC
Carpeta Biblioteca: C:\Users\capag\AppData\Local\Adobe\Lightroom CC\Data

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Adobe Employee ,
Sep 25, 2023 Sep 25, 2023

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I am not able to replicate this issue on my end. 
The good first step in trouble shooting is to install the latest Studio Driver from Nvidia for your graphics card. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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