Why Lightroom Mobile Won’t Update and How to Stop the Update Error

[interestingfuel]

I can't update my Lightroom mobile app. Each time I want to use it it tells me to update. When I try to do so, it says that there is something wrong. I have to delete the app and reinstall it each time to use it 30min before it tells me to update once again.

[Aleke]

Hi @interestingfuel, welcome to the community!
Could you let us know which version of Lightroom Mobile you're using and what kind of mobile device you're on? If you’re seeing an error message, a screenshot would be super helpful. In the meantime, please double-check that your device has enough free storage space. It can also help to clear the app’s cache: just go to App Settings > Local Storage and tap Clear Cache.
Let me know how it goes!
Alek

[interestingfuel]

@Aleke  I use Lightroom Mobile on my Google Pixel 7a. Has always been working perfectly for 3+ years. But now can't open it. 

 

[CMass]

Hey @interestingfuel, 

I apologize for the delay in our response. May I ask if you're still seeing this issue? If so, could you please confirm your OS version? 

^CM

[interestingfuel]

I'm on a Google pixel 7 a

Thanks,

Enzo

[nikunj.m]

Thanks for sharing the device information again! 

Please let us know the Android version you're running on the Pixel 7a. Also, please check the minimum requirements for Lightroom mobile here: https://adobe.ly/3KpsjYX

Thanks,
Nikunj