Won't download my 5D Mark 1V Photos!

New Here ,
Jul 17, 2021 Jul 17, 2021

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Got my camera Canon 5D mark 4 in February and had no problem downloading my photos onto lightroom 

come June they will not upload onto Lightroom mobile.

what am I doing wrong? I haven't changed anything.

Help 

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How to, iOS, Mobile

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Adobe Employee ,
Jul 19, 2021 Jul 19, 2021

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Are you trying to import the photos directly from a camera SD card to your iOS device?

Please check iOS Settings.app > Privacy > Files and Folders > Lightroom and see if that button is on. If you see two, try turning both on. Some users are see two settings, one is off, and turning both on should reduce this to the single expected setting.

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