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HELP! I lost all presets and edits

New Here ,
Dec 25, 2018 Dec 25, 2018

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pleeeease help me! I have lightroom mobile for a few months and today I made the signature to access the premium tools.

BUT IT’S ALL GONE NOW. MY PICS, PRESETS, EDITS.

PLEASE SOMEONE HELP ME!

I am using the same email and password. It’s an iphone X, ios updated for the last version.

I haven’t deleted the app and reinstalled or anything. PLEASE I’M GETTING INSANE HERE!

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Community Beginner ,
Dec 25, 2018 Dec 25, 2018

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Same!!! 

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New Here ,
Dec 25, 2018 Dec 25, 2018

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The same happened to me!!! I‘m exhausted

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New Here ,
Dec 25, 2018 Dec 25, 2018

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oh    I thought it was just me. I’m exhausted too. I wish the app had told us that would happen before we pucharsed. If so, I would have been able to save at least my presets I spent so much time working on. I really spent the day feeling like crying... so much work for nothing

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New Here ,
Jan 08, 2019 Jan 08, 2019

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sam happened to me today right now, still trying to find something or get anything      

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