Importing photos from Dropbox

[Christer_W]

I have been able to import photos to Lightroom on My IPad from folders on Dropbox. When trying that today it seems not to work. I can find the photos without any problem and select them for import, but then nothing happens. Sometimes if I just select one single photo it will be imported correctly, but most often even that doesn't work. After waiting for awhile for something to happen I often get a message saying "couldn't communicate with a helper application". What is going here, does anyone know why this adding of photos does not work......? Grateful for any help!

[selondon]

Have you tried logging in and out of Lightroom Mobile and Dropbox if possible.

Or deleting and reinstalling Lightroom Mobile (only do this if you have Cloud Storage/ Photo Plan and everything in synced).

Failing that, it may be best to post here also when the engineering team may pick it up.......

https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_mobile

[th28099348]

^^^selodon tip worked for me.

I was having same problem for past two weeks. Deleting and reinstalling Dropbox fixed the issue.