iPad Lightroom exports will not play on windows pc

New Here ,
May 26, 2021 May 26, 2021

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I do my editing primarily on my iPad Pro in Lightroom. I have tried exporting my jpgs to files, to photos, even straight to the flash drive that i will be giving to my clients. And every time I/they put it in a pc, the files show up as far as listing and even recognize that they are jpgs, but always says computer cannot play these types of files. It has been the biggest pain I have ever come across as far as cross platform compatibility. Am I missing something simple here? TIA

 

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Mac, Problem or error, Sync, Windows

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Would you share one (an example) of your exported JPG files, by using [Attach]  below your post window.

I, and others, can then test it in our Windows-PC systems.

 

"I have tried exporting my jpgs to files, to photos, even straight to the flash drive."

Can you give more details of the options you use for the Export?

 

Regards. My System: Lr-Classic 10.3, Photoshop 22.4.2, Lightroom 4.3, Windows-10 Nikon DSLR.

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New Here ,
May 26, 2021 May 26, 2021

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After all my edits are done, I 1)hit the 3 dots in upper right hand corner, 2)hit select 3) select the entire folder of edited photos 4)hit share 5)and here is where I have tried multiple options with same results. I've exported to files locally on my iPad, export as jpgs, export to files and selected an external flash drive and every time it looks like it went through fine but is never compatible with a pc.

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Adobe Community Professional ,
May 26, 2021 May 26, 2021

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Certainly I have no problems whatsoever viewing the file you attached!

I can see the image in-  Windows File Explorer, Windows-Photos App, Photoshop, XnView, Adobe Bridge.

Something wrong with your clients computer or methods of download?

My screen-clips attached- click the Attached files-

 

Regards. My System: Lr-Classic 10.3, Photoshop 22.4.2, Lightroom 4.3, Windows-10 Nikon DSLR.

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New Here ,
May 27, 2021 May 27, 2021

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I'm wondering if the problem lies in the way that I get the images to the flash drive? I use a usb-c to female USB adapter and then put the flash drive in there. I then find the files on files app and move them the the flash drive. Or I've also tried exporting directly to flash drive from the Lightroom app. Any other suggestions as far as getting the pics to hardware? Thank you for replies by the way!

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Adobe Community Professional ,
May 27, 2021 May 27, 2021

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My 'Windows' experience does not include iPads, and the 'Files App' is totally unknown to me.

I would think that "exporting directly to flash drive from the Lightroom app" would be a correct way.

Is it possible (only my thought) you are formatting the flash drive with ipadOS that is incompatible with Windows OS?

You will need a Mac person (or forum) to help you further. Sorry!

 

 

Regards. My System: Lr-Classic 10.3, Photoshop 22.4.2, Lightroom 4.3, Windows-10 Nikon DSLR.

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