Highlighted

Accidentally deleted lightroom app - can I restore photos?

New Here ,
Aug 10, 2020

Copy link to clipboard

Copied

Hello, I accidentally deleted the lightroom mobile app. I did not have a subscription plan, just the free app. Is there a way to restore my photos/ presets please? 

TOPICS
Android, How to, Problem or error

Views

44

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Accidentally deleted lightroom app - can I restore photos?

New Here ,
Aug 10, 2020

Copy link to clipboard

Copied

Hello, I accidentally deleted the lightroom mobile app. I did not have a subscription plan, just the free app. Is there a way to restore my photos/ presets please? 

TOPICS
Android, How to, Problem or error

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 10, 2020 0
Adobe Employee ,
Aug 10, 2020

Copy link to clipboard

Copied

Having a paid Lightroom subscription syncs photos to cloud storage, but the free version does not and any photos that exist only inside the free app are removed along with the app when the free app is uninstalled.

 

Do you have a recent iCloud or iTunes backup of your device?  If you can restore a backup onto your device, that might restore at least some of your photos, which you could access using the help on this page:https://helpx.adobe.com/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing.htm...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 10, 2020 0
New Here ,
Aug 12, 2020

Copy link to clipboard

Copied

Thank you for your reply. I have an android phone, so no icloud or itunes. However, it is really weird for Adobe to let their users lose all of their photos and presets when accidentally deleting the app or even losing their phone, given that it is mandatory to log in and create an account in order to use the app. I would expect more than that. There should be at least a pop-up warning when first logging-in to back up our files.  

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 12, 2020 0