Hello! This morning i tried to reactivate my monthly subsbription to lightroom for iPadOS. It froze right after payment (was loading forever) and now it works as the non paid version, so basically i can only view photos... when it pops up with "for this feature you have to pay" if you try to sobscribe again it gives you an error. If you try to restore subscriptions via settings it loads forever.... what can I do?
Paid for lightroom mobile premium, but saying it has expired. Checked bank account. This months Payment has already been taken. Won't let me renew in app. Help please?
We are truly sorry for the difficulty you've experienced, and believe we have now resolved the issue. Please let us know if you are still not able to access Lightroom Premium service.
We are investigating reports of purchasing Lightroom Premium on Android, and believe we've identified the cause. Are you able to purchase if you try now?
My subscription for LR mobile is current, but I cannot use its features. When I try to unsubscribe and then resubscribe by restoring purchases, it tells me the subscription has already been purchased from the App Store with a different adobe ID.
You should contact Adobe Support directly as they have the correct tools to help you. Contact info can be found at: https://helpx.adobe.com/contact.html
I'll send you a short direct message soon with more info.
J'ai actuellement un problème avec l'application je n'arrive pas a accéder au niveau premium 2 jours après l'achat le service premium ne fonctionne toujours pas. Réglez donc ce problème !
34
Replies
AdChoices