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Activated subscription on iPhone and still don’t have premium

New Here ,
Jun 21, 2020

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I paid for the lightroom premium resources at the App Store and can't unlock it. This already happened the last month and I lost my money and couldn't use the app. 

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Activated subscription on iPhone and still don’t have premium

New Here ,
Jun 21, 2020

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I paid for the lightroom premium resources at the App Store and can't unlock it. This already happened the last month and I lost my money and couldn't use the app. 

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Problem or error

Views

51

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jun 21, 2020

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Did you pay for the upgrade with the same account information? Did you try signing out of Lightroom and then signing back in? If you still can't get it to work with this you should contact customer care. https://helpx.adobe.com/contact.html

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Adobe Employee ,
Jun 22, 2020

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Could you please double check again. Your account should be working now. -Guido/ Lr Mobile QE

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