I recently deleted my mobile app because it was being weird, but when I redownloaded it and signed in all of my photos and presets were gone. I got a new phone a year ago and had to re-download the app but at that time all of my photos and presets were there. If anyone could help me get my stuff back (especially the presets) that would be great.
Download and install, iOS, Presets or profiles, Problem or error
your account was set to trial before, the trial expired 29 days ago and that means that it stopped syncing after that. So anything that you added after that time was not synced to the cloud and will have to be added again. Does that make sense, are you seeing data until for 29 days ago?
Please never uninstall an app with cloud connection without ensuring securing all data is actually synced.