all my photos are GONE

New Here ,
Aug 21, 2020 Aug 21, 2020

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i logged into lightroom today to edit a photo and realized all my presets and photos ive edited within the past 2 years have vanished. i'm so upset does anyone know how i can get it all back? i'm not that worried about the presets but i need the photos back.

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Adobe Community Professional ,
Aug 24, 2020 Aug 24, 2020

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Unfortunately I cannot bring good news.

 

Here are the links to Adobe's documentation and the thread of the forum that is monitored by the engineering team:

 

https://helpx.adobe.com/lightroom-cc/kb/lightroom_mobile_5_4.html

 

https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod...

 

 

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Adobe Community Professional ,
Aug 25, 2020 Aug 25, 2020

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I doubt if you would have much luck, but you can try this if you have an iOS device:

https://helpx.adobe.com/uk/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing....

Alternatively, do you back up to iCloud, and if so one option could be to wipe your device and restore from a backup previous to the Lightroom update?

This though may not be as smooth as it sounds and could lead to other non-Lightroom issues.

 

Or maybe use a spare device and restore from iCloud and see if that works?

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