• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

all my photos are GONE

New Here ,
Aug 21, 2020 Aug 21, 2020

Copy link to clipboard

Copied

i logged into lightroom today to edit a photo and realized all my presets and photos ive edited within the past 2 years have vanished. i'm so upset does anyone know how i can get it all back? i'm not that worried about the presets but i need the photos back.

Views

227

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 24, 2020 Aug 24, 2020

Copy link to clipboard

Copied

Unfortunately I cannot bring good news.

 

Here are the links to Adobe's documentation and the thread of the forum that is monitored by the engineering team:

 

https://helpx.adobe.com/lightroom-cc/kb/lightroom_mobile_5_4.html

 

https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod...

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 25, 2020 Aug 25, 2020

Copy link to clipboard

Copied

LATEST

I doubt if you would have much luck, but you can try this if you have an iOS device:

https://helpx.adobe.com/uk/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing....

Alternatively, do you back up to iCloud, and if so one option could be to wipe your device and restore from a backup previous to the Lightroom update?

This though may not be as smooth as it sounds and could lead to other non-Lightroom issues.

 

Or maybe use a spare device and restore from iCloud and see if that works?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines