• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can’t access premium function LR Iphone

New Here ,
Jan 17, 2021 Jan 17, 2021

Copy link to clipboard

Copied

I have a LR subscription on my iPhone vía App Store. 

I have always sign with Facebook and I have never had trouble before with premium functions. Now appears a "subscription expired" but on App Store appears my subscription end 01/23/2021.

 

I have resign and restore purchases but doesn't help. What can I do?

Views

229

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 19, 2021 Jan 19, 2021

Hello Julio

There was some kind of payment issue.  You should be Ok now if you try the Lightroom app again.  Please confirm your payment info in Apple iTunes settings is correct and current.  Thank you!

 

Votes

Translate

Translate
Adobe Employee ,
Jan 19, 2021 Jan 19, 2021

Copy link to clipboard

Copied

LATEST

Hello Julio

There was some kind of payment issue.  You should be Ok now if you try the Lightroom app again.  Please confirm your payment info in Apple iTunes settings is correct and current.  Thank you!

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines