Can’t access premium function LR Iphone

New Here ,
Jan 17, 2021

Copy link to clipboard

Copied

I have a LR subscription on my iPhone vía App Store. 

I have always sign with Facebook and I have never had trouble before with premium functions. Now appears a "subscription expired" but on App Store appears my subscription end 01/23/2021.

 

I have resign and restore purchases but doesn't help. What can I do?

TOPICS
Problem or error

Views

70

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Employee , Jan 19, 2021
Charlie.D Adobe Employee , Jan 19, 2021
Hello Julio There was some kind of payment issue.  You should be Ok now if you try the Lightroom app again.  Please confirm your payment info in Apple iTunes settings is correct and current.  Thank you!  

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Employee ,
Jan 19, 2021

Copy link to clipboard

Copied

Hello Julio

There was some kind of payment issue.  You should be Ok now if you try the Lightroom app again.  Please confirm your payment info in Apple iTunes settings is correct and current.  Thank you!

 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more