Can’t export edited photos to my mobile device from lightroom app

New Here ,
Oct 27, 2020 Oct 27, 2020

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Hi, when I try to save the photos after editing, a pop up box will appear and stay like like that and nothing happens, can't save edited photos on my iPhone. This happened after I updated to the new version of Adobe Lightroom App.

 

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TOPICS
Bug, Crash or freeze, Feature request, How to, Import and share, Make It, Problem or error

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Adobe Community Professional ,
Oct 27, 2020 Oct 27, 2020

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You have a sync warning showing (see the exclamation mark on the cloud icon). Tap on that icon to see what the status is, it likely offers a clue as to what's happening.

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New Here ,
Oct 27, 2020 Oct 27, 2020

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Hi Jim, it only says that my trial version is expired, that's it. It doesn't mean that I can't use the free version right? 

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Adobe Community Professional ,
Oct 27, 2020 Oct 27, 2020

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I assume so, but if you've been using the trial is it possible that the image you're trying to export was initially synced to the cloud? Select the image again, then click on the cloud icon again, it should tell you what type of file it has stored locally.

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Adobe Employee ,
Oct 28, 2020 Oct 28, 2020

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Hi,

Do you know if you are using any watermark while exporting?
If so, does it help to disable it?

Thanks,
Ignacio

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