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Can't get pro features in Lightroom CC for Mobile

New Here ,
Dec 09, 2018

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Lightroom for mobile won't let me upgrade to Pro features unless I pay $6.99 a month extra at the iTunes store.

I thought that was included in my CC Photography plan?

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Can't get pro features in Lightroom CC for Mobile

New Here ,
Dec 09, 2018

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Lightroom for mobile won't let me upgrade to Pro features unless I pay $6.99 a month extra at the iTunes store.

I thought that was included in my CC Photography plan?

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Dec 09, 2018 0
Adobe Community Professional ,
Dec 09, 2018

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Have you signed in on Lightroom Mobile with your Adobe ID?

Then the premium features should be unlocked.

Lightroom CC Mobile Premium

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Dec 09, 2018 0
New Here ,
Dec 09, 2018

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That's what I tried to do, but a box comes up telling me to 'Your subscription has expired Unlock in the iTunes Store'

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Dec 09, 2018 0
New Here ,
Dec 11, 2018

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Hey guys,

I still can't login, I haven't had a solution? Is there a Helpdesk? This Forum is not helping!!!

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Dec 11, 2018 0
Adobe Employee ,
Dec 12, 2018

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Could you  double-check you account state under Adobe Account
Is your "Photography plan"-subscription shown as active? 

-

Guido/Lr Mobile QE

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Dec 12, 2018 0
Community Beginner ,
Dec 12, 2018

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I feel stupid, turns out I have 2 adobe accounts and was trying to login with the wrong one.

think you for your patience, all set now!

thanks again everyone.

Cheers,

Maggie

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Dec 12, 2018 1