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Can’t import images to Lightroom for iPad

New Here ,
May 07, 2020

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Hello everyone,

I’m using an iPad Mini 2 with iOS 12.4.6.  After latest Lightroom update (5.2.4) i can’t import images to my Lightroom library anymore. I can export images from my Lightroom library but can’t import from my camera roll.

 

Any advice, solution, or anyone with same problem?

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

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Import and share, Problem or error

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Can’t import images to Lightroom for iPad

New Here ,
May 07, 2020

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Hello everyone,

I’m using an iPad Mini 2 with iOS 12.4.6.  After latest Lightroom update (5.2.4) i can’t import images to my Lightroom library anymore. I can export images from my Lightroom library but can’t import from my camera roll.

 

Any advice, solution, or anyone with same problem?

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

Topics

Import and share, Problem or error

Views

576

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Adobe Community Professional ,
May 07, 2020

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Could it be a space issue on the device?

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Adobe Community Professional ,
May 07, 2020

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Also is it possible to update the iOS?

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Adobe Employee ,
May 08, 2020

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Hi,

please send us a diagnostic log and maybe even a screen recording (privately if needed).

What you could also do would be to trigger a diagnostic log, if you have the Mail app enabled on your iOS device it will be sent to us.

Diagnostic log: 
1. open the Lightroom settings (over the gear icon or the three dot menu on the upper right).

2. Tap on Help & Support
3. Do a long tap on Access our Support Forums

thanks,
Ignacio

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