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Can't Open Lightroom App on iPhone

Community Beginner ,
Dec 12, 2016

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I was using the lightroom app yesterday and suddenly it stopped working and I could not get back in. It asked me to sign in and I could not sign in. Now when I open the app all I get is the sign in screen where it says 'Sign Up' and to the right 'Sign In'. But when I tap each one nothing happens. My desktop app on my imac works fine. I need to get the pictures I took in the app and I don't know what to do. I am all up to date on all updates.

Correct answer by brionix | Community Beginner

All of a sudden it opens and works today. I hope this does not happen again. Thank you for your assistance.

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Can't Open Lightroom App on iPhone

Community Beginner ,
Dec 12, 2016

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I was using the lightroom app yesterday and suddenly it stopped working and I could not get back in. It asked me to sign in and I could not sign in. Now when I open the app all I get is the sign in screen where it says 'Sign Up' and to the right 'Sign In'. But when I tap each one nothing happens. My desktop app on my imac works fine. I need to get the pictures I took in the app and I don't know what to do. I am all up to date on all updates.

Correct answer by brionix | Community Beginner

All of a sudden it opens and works today. I hope this does not happen again. Thank you for your assistance.

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Dec 12, 2016 0
Adobe Employee ,
Dec 13, 2016

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Hi brionix,

Well, you can uninstall and reinstall the Lightroom mobile app from the apple store.

When you click a picture using the Lightroom camera it automatically get saved in albums.

Regards,

Mohit

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Dec 13, 2016 0
Community Beginner ,
Dec 13, 2016

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All of a sudden it opens and works today. I hope this does not happen again. Thank you for your assistance.

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Dec 13, 2016 0
Adobe Employee ,
Dec 13, 2016

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Could you try to force quit Lr Mobile restart afterwards and let me know if it helps.

Force an app to close on your iPhone, iPad, or iPod touch - Apple Support

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