• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't renew subscription in Lightroom Mobile

New Here ,
Mar 20, 2020 Mar 20, 2020

Copy link to clipboard

Copied

It either says it's a duplicate purchase with a different Adobe ID or that the purchase was unsuccessful.

Views

173

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 23, 2020 Mar 23, 2020

Copy link to clipboard

Copied

LATEST

Hi MikeL1, "Duplicate Purchase" errors mean your subscription is linked to another Adobe account, not the one you are currently signed into.  I will message you directly with more information.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines