Can’t share photo from Lightroom Mobile to Instagram

Community Beginner ,
Nov 21, 2020

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Until about 10 days ago, I was able to post photos from Lightroom Mobile to Instagram from my iPad or iPhone.  I clicked on the Share icon, then selected Copy to Instagram.  That option disappeared about 10 days ago, so I used the Instagram icon (instead of Share to Instagram).  Not as good, but it worked.  A couple of days ago, that stopped working.  Now when I try to do that, I get an error message that says "Stomething went wrong" and nothing happens.  I'm not sure what has changed, but I can't post to Instagram from Lightroom Mobile now.  Help, please!

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Adobe Employee ,
Nov 23, 2020

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Hi, 

There have been mutliple reports about Instagram sharing issues since an update from them in September.
It helps if you can add which Instagram version you are using when running into this, since the behaviour might change upon updates.

At the moment the only known workaround is to save to the Camera Roll and go to Instagram from there.

Thanks,
Ignacio

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Community Beginner ,
Nov 23, 2020

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Thanks, Ignacio. Here are the software versions I'm currently using:

IOS 14.1 on iPhone
IOS 14.2 on iPad
Instagram 167.0 on both devices
Lightroom 6.0.2 on both devices

I appreciate the insight.

--
Mark Walker
mwalker3561@gmail.com

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Adobe Employee ,
Dec 02, 2020

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Have you tried to look into the iOS Instagram app settings Photo settings?

Is it set to All Photos?

 

Thanks,

Ignacio 

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Community Beginner ,
Dec 02, 2020

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Thanks, Ignacio! I checked, and the setting was correct - all photos.

Mark
--
Mark Walker [removed by administrator]

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Adobe Employee ,
Dec 03, 2020

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Does it mean that you still have a problem?

Suggestions to understand the problem:
1. what is your iOS version?
2. what Instagram version are you using?
3. Can you share images from the Photos app to Instagram?
4. Can you share images from e.g. Whatsapp or Messages to Instagram?
5. Does sharing work over haptic tap on Instagram icon and Open in App?


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Community Beginner ,
Dec 17, 2020

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I'm having the same problem. 

 

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