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Can’t share photo from Lightroom Mobile to Instagram

Community Beginner ,
Nov 21, 2020

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Until about 10 days ago, I was able to post photos from Lightroom Mobile to Instagram from my iPad or iPhone.  I clicked on the Share icon, then selected Copy to Instagram.  That option disappeared about 10 days ago, so I used the Instagram icon (instead of Share to Instagram).  Not as good, but it worked.  A couple of days ago, that stopped working.  Now when I try to do that, I get an error message that says "Stomething went wrong" and nothing happens.  I'm not sure what has changed, but I can't post to Instagram from Lightroom Mobile now.  Help, please!

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Can’t share photo from Lightroom Mobile to Instagram

Community Beginner ,
Nov 21, 2020

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Until about 10 days ago, I was able to post photos from Lightroom Mobile to Instagram from my iPad or iPhone.  I clicked on the Share icon, then selected Copy to Instagram.  That option disappeared about 10 days ago, so I used the Instagram icon (instead of Share to Instagram).  Not as good, but it worked.  A couple of days ago, that stopped working.  Now when I try to do that, I get an error message that says "Stomething went wrong" and nothing happens.  I'm not sure what has changed, but I can't post to Instagram from Lightroom Mobile now.  Help, please!

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Problem or error

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41

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Nov 21, 2020 1
Adobe Employee ,
Nov 23, 2020

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Hi, 

There have been mutliple reports about Instagram sharing issues since an update from them in September.
It helps if you can add which Instagram version you are using when running into this, since the behaviour might change upon updates.

At the moment the only known workaround is to save to the Camera Roll and go to Instagram from there.

Thanks,
Ignacio

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Nov 23, 2020 1
Community Beginner ,
Nov 23, 2020

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Thanks, Ignacio. Here are the software versions I'm currently using:

IOS 14.1 on iPhone
IOS 14.2 on iPad
Instagram 167.0 on both devices
Lightroom 6.0.2 on both devices

I appreciate the insight.

--
Mark Walker
mwalker3561@gmail.com

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Nov 23, 2020 1
Adobe Employee ,
9 hours ago

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Have you tried to look into the iOS Instagram app settings Photo settings?

Is it set to All Photos?

 

Thanks,

Ignacio 

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9 hours ago 0
Community Beginner ,
8 hours ago

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Thanks, Ignacio! I checked, and the setting was correct - all photos.

Mark
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Mark Walker mwalker3561@gmail.com

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