Cannot import camera photos into iPad lightroom

[#1]

Hello, the past few days I haven't been able to import photos from the camera to Lightroom on the ipad. I do not think it's a connection problem as I can import my camera photos to Lightroom on my Mac laptop and I can see the camera connection on my ipad through ipad files folder. If anyone can help me, that would be awesome!!

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

[#2]

Hello, the past few days I haven't been able to import photos from the camera to Lightroom on the ipad. I do not think it's a connection problem as I can import my camera photos to Lightroom on my Mac laptop and I can see the camera connection on my ipad through ipad files folder. If anyone can help me, that would be awesome!!

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

[#3]

I just got to the point where I was going to go to the store and get my car and then I will be home by 

[#4 · Accepted solution]

Can you check if Lightroom has device access enabled?  Go to iOS Settings.app > Privacy > Files and Folders > Lightroom and see if that switch radio button is on?

[#5]

Mine is switched to off but when I try to switch on (to green) it won't allow me. Immediately flips back to off (grey). 
ideas?

[#6]

Hi Billionsborden

I cannot reproduce that.  What iOS version and device are using?  Is this device setup as a business device with corporate policies being enforced?  

[#7]

I actually solved it. Somehow I had two different toggle options for Lightroom - essentially Lightroom was listed twice. One was active and one was conflicting. Once I deleted one, issue was solved. LR importing fine now.