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Cannot use Lightroom CC

New Here ,
Oct 16, 2018 Oct 16, 2018

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I was upgraded and purchased Lightroom cc but still I can’t use my Lightroom

{Title edited by Moderator for clarity}

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Adobe Employee ,
Oct 29, 2018 Oct 29, 2018

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Hi Ahmed. Just answered on your other forum-thread as well...I've just pinged you via a private message to let you know  that you are most probably signed-in with the wrong adobe-id. At least this is what I can see with our server-side diagnostics. I've send you the  adobe-id  with the correct subscribtion entitlement within the private message. Hope that helps - Guido/ Lr Mobile QE

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New Here ,
Nov 24, 2018 Nov 24, 2018

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Hello i can’t upgrade my mobul Lightroom cc and it saying unable to complete your purchases

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Adobe Employee ,
Nov 26, 2018 Nov 26, 2018

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I've just send you info about your adobe-id which has the subscription applied via a private message. - Guido/ Lr Mobile QE

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