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Cant sync between Lightroom iOS and web cloud

New Here ,
Aug 04, 2020

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Why won't Lightroom on iOS not sync to the Adobe Cloud? It says Trial Expired, but I have 1TB available  in my Adobe Enterprise plan... 

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Problem or error, Sync

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Cant sync between Lightroom iOS and web cloud

New Here ,
Aug 04, 2020

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Why won't Lightroom on iOS not sync to the Adobe Cloud? It says Trial Expired, but I have 1TB available  in my Adobe Enterprise plan... 

TOPICS
Problem or error, Sync

Views

58

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 04, 2020 0
LEGEND ,
Aug 04, 2020

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Are you using a personal Adobe ID or corporate? Are you signed-in to the desktop or web app with the same ID used on iOS?

Can you connect from a web browser at the following link?

https://lightroom.adobe.com/

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Aug 04, 2020 0
New Here ,
Aug 05, 2020

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I'm using a corporate ID with my work email as login. Yes I am signed in with same ID. No, the link shows a message "Trial Expired". But I can acces the folders, Lightroom app on iPhone just won't sync.

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Aug 05, 2020 0
Adobe Employee ,
Aug 10, 2020

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Hello, I will send you a direct message with more info shortly.

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Aug 10, 2020 1