Highlighted

Color artifacts in Lightroom CC for iPad

Community Beginner ,
Nov 17, 2018

Copy link to clipboard

Copied

I am getting these weird colored squares in my photos in Adobe Lightroom CC for iPad version 4.0.2 on my iPad Pro 11”. The photos are simple jpegs. The squares usually disappear when zooming in on them but return again when switching back and forth between photos. These squares are present also in photos exported to the camera roll.

Hi,

this issue will be fixed in our upcoming release.

To "fix" the issue for thumbnails showing this issue, you need to change a setting - e.g. toggle Optics/Lens corrections for the image.

Thanks,
Ignacio

Views

774

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Color artifacts in Lightroom CC for iPad

Community Beginner ,
Nov 17, 2018

Copy link to clipboard

Copied

I am getting these weird colored squares in my photos in Adobe Lightroom CC for iPad version 4.0.2 on my iPad Pro 11”. The photos are simple jpegs. The squares usually disappear when zooming in on them but return again when switching back and forth between photos. These squares are present also in photos exported to the camera roll.

Hi,

this issue will be fixed in our upcoming release.

To "fix" the issue for thumbnails showing this issue, you need to change a setting - e.g. toggle Optics/Lens corrections for the image.

Thanks,
Ignacio

Views

775

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 17, 2018

Copy link to clipboard

Copied

Your screen capture doesn’t seem to have come through properly. Can you try it again?

i haven’t seen any reports of similar issues, but it sounds like a bad preview. Except, bad Previews should be affecting exports to the camera roll. 

Mike

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Nov 17, 2018

Copy link to clipboard

Copied

Let me try that again. Here is a screenshot with a light blue rectangle in the sky. This one comes and goes when zooming in but is definetly present when exporting to camera roll. The original file does not have this artifact and is a jpeg file.

IMG_0853.jpg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Nov 17, 2018

Copy link to clipboard

Copied

Strange indeed. I wonder if this is some bug with the new iPad Pro. The only thing I could recommend trying is Settings > Local Storage > Clear Cache.

Akash Sharma​, have you heard of this before? Should this be submitted in a bug report?

Mike

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Nov 17, 2018

Copy link to clipboard

Copied

Thank you for the tip, unfortunately the cache was empty so nothing to clear. I tried exporting the same picture multiple times and the artifacts are not always present in the resulting file. I seem to get these artifacts in maybe every ten picture.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Nov 18, 2018

Copy link to clipboard

Copied

I have seen another report of this and also had it myself (although at the time I thought it was the iPhone 6 camera).

I cannot recreate unfortunately, will have a dig around a bit further to see if I can.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Nov 19, 2018

Copy link to clipboard

Copied

Hi,

this issue will be fixed in our upcoming release.

To "fix" the issue for thumbnails showing this issue, you need to change a setting - e.g. toggle Optics/Lens corrections for the image.

Thanks,
Ignacio

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Nov 19, 2018

Copy link to clipboard

Copied

Ignacio, thanks for the helpful update!

kimw123​, can you try this and let us know if it serves to work around the issue?

Thanks,

Mike

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Nov 19, 2018

Copy link to clipboard

Copied

Thanks for the update, nice to hear that this will be fixed soon. I’ve tested around a bit and it seems like the tip to toggle lens correction does the trick. Compared with zooming in and out, changing this setting seems to fix the issue permanently for the photo in question as far as I can tell.

Thank you very much for fast support as well as a good temporary fix!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Dec 08, 2018

Copy link to clipboard

Copied

Hi Ignacio,

Any idea when this update will be released?

Thanks,

AR

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Dec 11, 2018

Copy link to clipboard

Copied

It was released earlier today, it's the version 4.1.

Thanks,
Ignacio

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...