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Create a preset on LR Mobile greyed out

New Here ,
Oct 16, 2020

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 Purchased a preset package with .DNG filed. I am using an apple iphoe so I saved the files to my file app and uploaded these .dng files on LR. When I tried to "create a preset" it is greyed out. Please help! Photo attached

45AF773D-0129-43FF-AC28-97B3B1F5D2DE.jpeg

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

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How to, Presets or profiles, Problem or error

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Create a preset on LR Mobile greyed out

New Here ,
Oct 16, 2020

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 Purchased a preset package with .DNG filed. I am using an apple iphoe so I saved the files to my file app and uploaded these .dng files on LR. When I tried to "create a preset" it is greyed out. Please help! Photo attached

45AF773D-0129-43FF-AC28-97B3B1F5D2DE.jpeg

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

TOPICS
How to, Presets or profiles, Problem or error

Views

47

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Oct 16, 2020 0
Adobe Community Professional ,
Oct 17, 2020

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Do you have one of the DNG files selected in the edit screen?

Is that 'umbrella' image one of the purchased 'Preset' DNGs?  (my images never overlap the top icons)

 

Regards. My System: Lr-Classic 10.0, Photoshop 22.0.1, Lightroom 4.0, Windows-10 Nikon DSLR.

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Oct 17, 2020 0
greule LATEST
Adobe Employee ,
Oct 19, 2020

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A couple of questions. Did I get it right that you saved the purchased  preset via "Save to File" or did you upload the dng via Lr Desktop? When you open up the Cloud icon at the top bar, what is listed there? Hope to get a clue about your issue soon. - Guido/ Lr Mobile QE

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Oct 19, 2020 0